What we do

What services are provided?

The Blaenau Gwent Caerphilly Workforce Development Service supports everyone that works in, or is thinking of working in the social care sector through things like:

  • Learning Opportunities

  • Qualifications

  • Courses

  • Workforce Planning

  • Learning Resources

  • Promotion of the Care sector

  • Career Development

  • Advice and Support


Who can use the services?

You can use our services if you work in, or are thinking of working in the social care sector and that includes:


  • Social services

  • Independent sector

  • Third/voluntary sector

  • Citizens/Carers

  • Work for a partner organisation like health or the police

Customer Engagement Strategy
Greater Gwent Regional Social Care Workforce Development Plan

We are part-funded by Welsh Government - Social Care Wales Workforce Development Programme which is administered by Social Care Wales

Understanding your Learning and Development Needs

If you would like to talk about training needs contact us
Please click here for
 Training Needs Analysis Managerial Guidelines.  




What is coaching?

  • Coaching is a conversation that supports another person’s learning, development and performance

  • The process involves questioning and listening to help the individual reflect and discover their own solutions to achieve goals or outcomes.

  • It helps individuals overcome any barriers that may be preventing them from maximising performance.


Who is coaching for?

 Staff who want to improve their skills and maximise their potential.  Situations are varied and can include:

  • If you are new to role

  • If you are managing a new team

  • To help improve your performance in the workplace

  • Preparing for career changes

  • Managing or dealing with change

  • Focus on a specific project

  • Manage a new way of working


How to access coaching?

 If you think coaching would assist you or someone in your team email the workforce development inbox with your name and contact details contact us


How can I tender for work as an external education and Training Provider?

We offer opportunities to commission and procure work by advertising on Etenderwales. If you would like to receive the opportunity to tender for work with us, then you will need to register on Etenderwales.