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Blaenau Gwent and Caerphilly Social Care Workforce Development


CORONAVIRUS (COVID19) Dear Customers, all face to face training events have been cancelled for a number of weeks. Further cancellations may be necessary. We are continuing to support you in the best way we can. We want to keep you informed so if you are not subscribed to our e-bulletin please email us at We wish you well.

Manual Handling of People



During this exceptional time many changes and compromises are having to be made.  Normally, formal manual handling training includes a mandatory face to face competence test carried out by a qualified trainer.  At the moment that is not widely possible.  As a result an alternative approach has been designed and risk assessed for employees of BGCBC and CCBC.

BGCBC Risk Assessment for Manual Handling Training Delivery
CCBC Risk Assessment for Manual Handling Training Delivery

Social Care providers may want to adapt this risk assessment as a model against their own circumstances and employer liability.

Resources have been developed as an interim measure and are not a replacement for the All Wales Manual Handling Passport or Refresher. They are available here to be used as required within organisations' own policies and procedures.

Manual Handling advice for people new to care

 i.e. New staff, volunteers, redeployed staff or retirees returning.
Step 1 eLearning – contact us with the participant's name and  email details if you would like to enrol someone

Step 2 – Learners to complete the workbook
Work Book - Care Handling Theory

Step 3 – View video clips
Manual Handling Toolkit

The Manual Handling Toolkit has some useful background information and links to more video clips in relation to the manual handling of people.  There are a lot of clips but your learner only needs to view the clips that are relevant to the care they will be involved in providing.

Mobility Learning Tool and Manual Handling Equipment Information 

Example of a Training Plan

The example of a training plan will help guide you and can be used  as part of training records.

Step 4 – Shadowing & on the job coaching
Coaching should be provided by an experienced member of staff.  New staff should have the opportunity to familiarise themselves with individuals' manual handling plans/safer handling plans/risk assessments.

Step 5 – Competency Assessment
Social Care providers would want to consider who in their organisation is best placed to undertake this e.g. key handler or trainer and include this in their risk assessment.

The template below will help you to record this activity to form part of your training records. We have also included two examples for you.

Blank Form - Practical Manual Handling Competencies
Sample 1 - Practical Manual Handling Competencies 
Sample 2 - Practical Manual Handling Competencies


For staff who remain working in care an All Wales Manual Handling Passport should be arranged as soon as is practically possible.

Refresher Training

We suggest completing steps 3 and 5.
For further advice and help contact: 
Sue Rees –
M Powell –