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Blaenau Gwent and Caerphilly Social Care Workforce Development

Managing People Performance

Duration : 1 days
Start Date : 12/11/2019
Time : 9:30am - 4:30pm
Trainer : Stephanie Hill
Location : Caerphilly
Venue : Foxes Lane, Conference Room C,
3 Foxes Lane, Oakdale Business Park,
Blackwood, Gwent,
NP12 4AB
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Learning Outcomes

Understand 'how' and 'why' some people perform at unacceptable levels

Know how to coach poor performers to deliver acceptable improvements in performance

Be able to give and receive feedback to deal with performance issues

Know how to deal with other team members' concerns about poor performers

Be able to use a variety of communication tools to enhance performance

Pre-Requisites

None

Target Audience

Managers, Team Leaders and Supervisors

This course has been completed