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Blaenau Gwent and Caerphilly Social Care Workforce Development

Coaching - Preparing managers to practice workplace coaching

Duration : 2 days
Start Date : 18/06/2019
Time : This is a 2-day course running on the 18th & 19th June 2019. Times: 9.30am - 4.30pm each day. Please arrive by 9.15am for parking and registration.
Trainer : Louise McDonald
Location : Caerphilly
Venue : Foxes Lane, Conference Room D,
Unit 3 Foxes Lane Unit 3 Foxes Lane Oakdale Business Park Oakdale,

NP12 4AB
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Learning Outcomes

Aim Participants to be able to confidently use coaching techniques in a range of workplace situations

Learning Outcomes Day 1 Has an understanding of coaching styles and tools and when to use Is able to recognise the levels of listening needed for coaching

Learning Outcomes Day 1 (continued) Know how to use coaching questions to build rapport, challenge and reflect Is able to build positive coaching relationships

Learning Outcomes Day 2 Is aware of the range of theories and approaches used in coaching Know how to use coaching to improve performance, skills and understanding Understand and is able to identify motivators gaining commitment

Learning Outcomes Day 2 (continued) Is able to guide the session to finish on an outcome focused solution Know how to deliver individual and team coaching



Target Audience

For anyone who has an understanding of coaching but needs support in using coaching in the workplace

This course has been completed