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Blaenau Gwent and Caerphilly Social Care Workforce Development


CORONAVIRUS (COVID19) Dear Customers, all face to face training events have been cancelled for a number of weeks. Further cancellations may be necessary. We are continuing to support you in the best way we can. We want to keep you informed so if you are not subscribed to our e-bulletin please email us at We wish you well.

All Behaviour Has Meaning (Older People)

Duration : 1 days
Prerequisites : None
Target Audience : Direct Care Staff working with older people

Learning Outcomes

Increase understanding of human behaviour

Exploring communication

Learning to understand the individual

Understanding the behaviour response cycle (trigger, escalation, crisis , recovery)

Good practice in recording information

Discuss how our behaviour can impact positively on individuals

Sorry, there are no events scheduled

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